News Analysis | July 2026
Advocacy principles & transparency
This article analyses the report “The Cost of Inaction: Australian voices on equitable access to diabetes technology,” a national report developed with input from the Australian Diabetes Society, Diabetes Australia, NACCHO and other clinical and consumer organisations. The report was facilitated by London Agency with the support of Abbott. Smart Diabetes Living has not received funding from any device manufacturer for this analysis or advocacy campaign. Our advocacy is independent and driven by lived experience.
Australia is spending more than $110 million a year on potentially avoidable diabetes hospital costs while an estimated 350,000 people remain locked out of subsidised continuous glucose monitoring technology. The 2024 Parliamentary Inquiry recommended expanding access. The 2026 Federal Budget did not fund that expansion. This delay carries a heavy price in both health outcomes and health system costs.
The report, developed with input from the Australian Diabetes Society, Diabetes Australia, NACCHO and other clinical and consumer organisations, links restricted CGM access to an estimated 15,720 potentially avoidable hospitalisations each year. It warns that continued delays risk worsening health inequities and increasing avoidable healthcare costs.
The Parliamentary Inquiry recommended expanding subsidised CGM access. The Government response noted that recommendation. The 2026 Health Budget still did not fund the expansion. This means the gap identified by the inquiry remains, and the cost of that delay is now measurable in avoidable hospital admissions.
The cost of inaction
$110 million
in potentially avoidable hospital costs each year
15,720
potentially avoidable hospitalisations linked to restricted CGM access
The ask
Fund a staged expansion of NDSS-subsidised CGM access for people with insulin-treated Type 2 diabetes, women with gestational diabetes, and adults with insulin-dependent Type 3c diabetes.
Australia must also address the separate pump and automated insulin delivery affordability gap for people with Type 1 diabetes. Both issues sit under the same principle: access to diabetes technology should be based on clinical need and lived burden, not income, postcode, insurance status or diabetes type.
I have lived with Type 1 diabetes for 34 years. I have worn a continuous glucose monitor since they were first invented and made available in medical trials in Australia. For the past year, I have used Automated Insulin Delivery technology that links my CGM to my insulin pump so the system adjusts my insulin in real time, automatically.
Last year I travelled to Canberra to advocate on diabetes technology access, including automated insulin delivery for people with Type 1 diabetes. Those conversations were about safety, severe glucose risk, overnight protection, family anxiety, mental load and the difference modern diabetes technology can make when people can actually access it. This new report focuses mainly on CGM access, but the principle is the same: when diabetes technology can reduce avoidable harm and improve daily safety, access should be based on clinical need and lived burden, not income, postcode, insurance status or diabetes type.
I am one of the lucky ones. I have private health insurance that helps me access AID technology, and I qualify for subsidised CGM through the NDSS. Even then, it is still expensive. The consumables, the sensor replacements, the pump supplies, they add up every month.
Most Australians do not have top-level private health insurance. Many cannot afford it. The 350,000 people currently excluded from subsidised CGM access are being locked out of the foundation technology that makes safer, modern diabetes management possible. When the NDSS does not cover your CGM and your health insurance does not cover a pump, the cost of modern diabetes care becomes prohibitive.
A national report, released in June 2026, lays out the full scale of that gap. The Cost of Inaction: Australian voices on equitable access to diabetes technology was developed with input from nine leading diabetes organisations, clinicians, policy experts and consumer representatives.
What Is CGM and AID? Understanding the Difference
CGM
Continuous Glucose Monitoring
A small sensor worn on the body that reads glucose levels in real time and sends them to a smartphone or receiver. It is the foundation technology for modern diabetes management.
AID
Automated Insulin Delivery
CGM plus an insulin pump that adjusts insulin delivery automatically every few minutes. Reduces mental load, night-time worry, and constant decision-making.
Key distinction: CGM is the immediate access gap identified by the report. AID is a separate but related access problem for many people with Type 1. CGM is not the same as AID, but CGM is the foundation that makes AID possible. Without subsidised CGM and affordable pump access, neither technology is within reach for many Australians.
Who Is Missing Out on Subsidised CGM?
Immediate CGM access groups (Cost of Inaction report focus)
- People with insulin-treated Type 2 diabetes who can face serious hypoglycaemia risk but are excluded from subsidised CGM access through the NDSS.
- Women with gestational diabetes who manage a high-risk pregnancy that can require fast, careful glucose decisions. No CGM subsidy is currently available for this group.
- Adults with insulin-dependent Type 3c diabetes caused by pancreatic conditions such as pancreatitis, cystic fibrosis or pancreatic surgery. People who lose insulin production because of pancreatic disease or damage face insulin dependence but are often left out of public understanding and funding debates.
That is roughly 350,000 Australians. People who face serious daily glucose management risks but do not have access to the same subsidised monitoring technology that is already available to most people with Type 1 diabetes.
Related technology access gap
Separately, many Australians with Type 1 diabetes cannot afford insulin pumps or Automated Insulin Delivery technology. Insulin pumps are not subsidised through the NDSS. Access usually depends on top-tier private health insurance, which is out of reach for many, or on limited eligibility programmes. This is a related but distinct gap that also needs to be addressed.
Technology access gaps do not fall evenly. Aboriginal and Torres Strait Islander communities experience diabetes at disproportionately higher rates and face additional barriers to care: limited access to specialist services, higher transport costs, lower rates of private health insurance, and less continuity of support. These are the same communities least able to absorb the cost of privately funded diabetes technology. The Cost of Inaction report, which NACCHO helped develop, makes clear that expanding CGM access is an important opportunity to reduce avoidable harm and ensure people can access the same standard of care regardless of where they live.
“This report makes clear that the cost of inaction on diabetes technology access is being felt every day by Australians living with diabetes and right across the healthcare system.”
Professor Sof Andrikopoulos, CEO, Australian Diabetes Society
The $110 Million Question
The report estimates more than $110 million in potentially avoidable hospital costs linked to restricted CGM access. The 2024 Parliamentary Inquiry recommended expanding access to CGM and exploring subsidised pump access for Type 1 diabetes. The Government response noted those recommendations. The 2026 Budget included no new funding for diabetes technology. Two years of delayed action is costing the health system more than $110 million a year in avoidable hospital costs.
Professor Glen Maberly from Sydney University, who sees the impact of diabetes firsthand across Western Sydney, summed it up: “When the evidence shows better outcomes for patients alongside reduced pressure on the healthcare system, expanding access should be an obvious next step.”
Susan Carbone, a Credentialled Diabetes Educator advising NACCHO, said access to modern diabetes technology remains inequitable and that expanding access is “an important opportunity to reduce avoidable harm.”
What You Can Do Today
Reports are only as powerful as the action they inspire. Nine leading organisations have put their name behind this one. The clinical evidence is clear. The economic case is strong. What is missing is the public voice.
Here is what takes 30 seconds:
Copy the email below, paste it, and send it to your local Member of Parliament.
Find their details at aph.gov.au/Senators_and_Members
Subject: Please raise CGM access and diabetes technology funding with the Health Minister
Dear [MP Name],
I am writing to ask you to raise the urgent issue of subsidised CGM access and diabetes technology affordability with the Health Minister.
The 2024 Parliamentary Inquiry into Diabetes recommended expanding subsidised CGM access, including for insulin-dependent Type 3c diabetes, gestational diabetes and Type 2 diabetes requiring regular insulin. It also recommended exploring expanded subsidised insulin pump access for Australians with Type 1 diabetes.
A national report now estimates that around 350,000 Australians remain excluded from subsidised CGM access, and that restricted access contributes to 15,720 potentially avoidable hospitalisations each year, with more than $110 million in avoidable hospital costs annually.
I am asking you to support a staged expansion of NDSS-subsidised CGM access for people with insulin-treated Type 2 diabetes, gestational diabetes and insulin-dependent Type 3c diabetes. I also ask that pump and automated insulin delivery affordability for people with Type 1 diabetes be addressed.
Diabetes technology access should be based on clinical need and lived burden, not income, postcode, insurance status or diabetes type.
More information: smartdiabetesliving.com/advocacy
Yours sincerely,
[Your Name]
Post this on social media:
“Australia is spending more than $110 million a year on potentially avoidable diabetes hospitalisations while 350,000 people are still locked out of subsidised CGM access.”
Practical Support While We Advocate for Change
If you are living with diabetes and trying to understand the technology options available, navigating CGM, pumps and AID can feel overwhelming. The book Tech Tamed offers manufacturer-neutral guidance on understanding diabetes technology without the anxiety. It is designed as a practical companion while advocacy for systemic change continues.
The Bottom Line
This is not a left or right issue. It is a safety, prevention and equity issue. CGM is already subsidised for many Australians with Type 1 diabetes because government recognised its value. The question now is whether people with insulin-treated Type 2 diabetes, gestational diabetes and insulin-dependent Type 3c diabetes should continue to be excluded when the clinical case, equity case and health system case are clear.
The immediate ask is practical: fund a staged expansion of subsidised CGM access through the NDSS. The broader technology gap must also be addressed, including pump and automated insulin delivery affordability for people with Type 1 diabetes. No Australian should be left behind because they have the wrong diabetes type, the wrong postcode, or the wrong income.
“Timely action to expand access to diabetes technology would improve health outcomes for thousands of Australians while helping build a more equitable and sustainable healthcare system.”
Professor Sof Andrikopoulos, CEO, Australian Diabetes Society
This article was informed by the report “The Cost of Inaction: Australian voices on equitable access to diabetes technology,” a national report developed with input from the Australian Diabetes Society, Diabetes Australia, NACCHO and other leading organisations working on diabetes technology access in Australia. The report was facilitated by London Agency with the support of Abbott.
About the author
Philip Hall has lived with Type 1 diabetes for 34 years and has advocated publicly on diabetes technology access, including speaking on ABC Radio about diabetes burnout and Channel Nine News about access to automated insulin delivery technology. He is the author of the Smart Diabetes Living book series. His advocacy is independent and grounded in lived experience.
Take action: smartdiabetesliving.com/advocacy
Evidence Library
The following sources informed the analysis on this page and are available for reference, verification, and advocacy use.
1. Diabetes Australia Position Statement: Equitable Access to Diabetes Technology
Diabetes Australia · 2024
- Only around 24% of people living with type 1 diabetes can access insulin pump therapy through private health insurance, compared with an estimated 63% of adults and 58% of children in the United States
- While CGM is subsidised for all people with type 1 diabetes, it is not funded for people with type 2 diabetes who use insulin, people with gestational diabetes, or people with type 3c diabetes
- Diabetes Australia, together with the Australian Diabetes Society and ADEA, advocates for subsidised insulin pump and AID access for type 1 diabetes, expanded CGM access for type 2 and other forms, and a transparent health technology assessment process
- The Federal Parliamentary Inquiry into Diabetes (2024) recommended that subsidised CGM access be expanded and that access to technology for all Australians with insulin-dependent diabetes must be a priority regardless of diabetes type
2. Cost of Inaction: The Economic Burden of Inadequate Access to Diabetes Technology in Australia
Australian Diabetes Society, Diabetes Australia, NACCHO · June 2026
- Approximately 350,000 Australians with insulin-treated type 2 diabetes, gestational diabetes or insulin-dependent type 3c diabetes are excluded from subsidised CGM
- Approximately 15,720 potentially avoidable hospitalisations annually
- More than $110 million in potentially avoidable hospital costs annually
3. Burnside et al. (2025)
Diabetes Technology & Therapeutics · Peer-reviewed
- Observed difference of approximately $40,000 per 100 patient-years in acute hospital costs for AID users compared with injections in a paediatric cohort
- 66% reduction in acute hospital admission rates for those using AID systems compared with multiple daily injections
- Hospitalisation for acute complications accounts for 24% of the total annual cost of type 1 diabetes
- AID use associated with reduced hospital admissions and costs for acute complications in Australia
4. Lee, Stokes, Farrell and Holmes-Walker
Diabetic Medicine · 2026 · Peer-reviewed, open access
- Subsidised CGM access improves glycaemic outcomes across all socioeconomic groups
- Insulin pump uptake has remained flat due to hardware costs
- AID use rose from 5.1% to 35.4%, with independent glycaemic benefit
5. Read, Henshaw, O’Neal et al. (“Empowering Us”)
Diabetes Research and Clinical Practice · 2023 · n=3,380 Australian adults with type 1 diabetes · Peer-reviewed, open access
- 68% of pump users cited affordability as a barrier; all pump use was private or self-funded
- 98% said technology was important for glucose management
- More than 85% reported better emotional well-being with technology
6. Consensus Statement on Automated Insulin Delivery for Type 1 Diabetes in Australia
Diabetes Australia · 2025
- Australian and international guidelines now recommend AID systems as the standard of care for people with type 1 diabetes who wish to use them
diabetesaustralia.com.au → (Consensus Statement on AID, 2025)
7. Sector position on CGM and AID access
Diabetes Australia · February 2026
diabetesaustralia.com.au → (media release, February 2026)
8. Clinical Guidelines and CGM Minimum Standards
Australian Diabetes Society · April 2026
- AID increasingly recognised in clinical guidance as preferred or recommended for many people with type 1 diabetes who wish to use it and can access the required technology
diabetessociety.com.au/guideline/ → · anzCGM Minimum Standards, April 2026 →
9. Australian Government response to The State of Diabetes Mellitus in Australia in 2024
Australian Government Department of Health, Disability and Ageing · May 2026
- Supports the government response reference and diabetes inquiry context
- The official government response was published on 20 May 2026
health.gov.au → (government response, May 2026)
10. Australian Government Budget 2026-27
Australian Government · 2026
- Supports the statement that no new diabetes technology funding was allocated in the 2026-27 Federal Budget
budget.gov.au → (2026-27)
11. NDSS CGM access and insulin pump consumables
National Diabetes Services Scheme (NDSS)
- Supports the statements about subsidised CGM access and NDSS pump consumables
- NDSS states that all people with type 1 diabetes are eligible to apply for subsidised CGM, while some receive full subsidy and others access products with a co-payment
ndss.com.au → (CGM and insulin pumps)
12. NACCHO policy and First Nations health evidence
National Aboriginal Community Controlled Health Organisation (NACCHO)
- Supports the First Nations equity framing and the emphasis on Aboriginal and Torres Strait Islander communities
13. The State of Diabetes Mellitus in Australia in 2024
House of Representatives Standing Committee on Health, Aged Care and Sport · June 2024
- The Parliamentary Inquiry into Diabetes, chaired by Dr Mike Freelander MP, recommended that ensuring better access to diabetes technology for all Australians must be a priority
- The Committee recognised that all patients with insulin-dependent diabetes have similar clinical needs and should be supported regardless of diabetes type
- Provided the foundation for subsequent advocacy and government action on diabetes technology access, including the Government response of May 2026
Read the full report → · Accessed 27 November 2025
14. NDSS Data Snapshots
National Diabetes Services Scheme (NDSS)
- Provides current epidemiological data on diabetes prevalence, registration numbers, and device usage across Australia by state, age group, and diabetes type
- Used to support population-level analysis of diabetes technology uptake and geographic variation in access
View NDSS data snapshots → · Accessed 27 November 2025
15. Pease A, Andrikopoulos S, Abraham MB et al. (ADS, ADEA, APEG, ADIPS Working Group)
Australian Diabetes Society, Australian Diabetes Educators Association, Australasian Paediatric Endocrine Group, Australasian Diabetes in Pregnancy Society · 2021
- Consensus statement on utilisation, access, and recommendations regarding technologies for people living with type 1 diabetes in Australia
- Established the clinical framework for technology use in Australian diabetes care across paediatric and adult populations
16. Phillip M, et al.
Endocrine Reviews · 2023 · Vol. 44, No. 2, pp. 254–280 · Peer-reviewed
- International consensus recommendations for the use of automated insulin delivery technologies in clinical practice
- Provides the global clinical standard for AID system implementation, candidacy, initiation, and ongoing management
17. NICE Technology Appraisal Guidance TA943
National Institute for Health and Care Excellence (NICE) · December 2023
- Recommends hybrid closed loop systems for managing blood glucose levels in type 1 diabetes as clinically and cost effective for the NHS
- Represents one of the most significant international health technology assessments endorsing AID as standard of care
Read the full guidance → · Accessed 1 December 2025
18. Australian Evidence-Based Clinical Guidelines for Diabetes
Living Evidence for Diabetes Consortium · 2020
- Nationally endorsed clinical guidelines for diabetes management in Australia, providing the evidence base for technology use and clinical practice standards
- Developed through the Living Evidence for Diabetes Consortium with input from leading Australian diabetes organisations
19. Standards of Care in Diabetes—2024
American Diabetes Association (ADA) Practice Committee · Diabetes Care 2024 · Vol. 47, Suppl. 1, pp. S1–S328 · Peer-reviewed
- Internationally recognised clinical practice recommendations establishing the standard of care for diabetes management, including technology use
- Provides the evidence framework for CGM, insulin pump, and AID system recommendations in clinical practice
20. Consensus Statement on Automated Insulin Delivery for Type 1 Diabetes in Australia
Diabetes Australia · July 2024
- Unified consensus from 20 leading diabetes stakeholders declaring that AID is the standard of care for type 1 diabetes, while noting that the current user-pays funding model puts it out of reach for most Australians
- The original summit consensus that established the cross-sector advocacy position on AID access in Australia
Download the consensus statement (PDF) → · Accessed 1 December 2025